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Computers, servers, network, phones, email, and the people who use them. Here is what each plan includes, what you can add, and what we quote as a project.
Your staff call one number or open a ticket. Every call is answered, 24 hours a day: a live engineer during business hours, our automated line after hours, and routed to the engineer who can fix it.
Agents on your computers and servers report health around the clock, so failing drives, full disks, and stopped services raise an alert early.
Every managed computer carries virus and security protection. For businesses that need more, the cybersecurity package adds detection and response and threat monitoring.
Backups on infrastructure we own and operate, and a written plan for getting the office working again after ransomware, fire, or a failed server.
Office networks designed, documented, and watched by engineers with CCNP-level Cisco networking expertise.
The same phone system our own help desk runs on: hosted by us, answered at any hour, with extensions on desk phones and mobile devices.
User accounts, licenses, mailboxes, and security settings handled for you. Business Complete includes up to 3 managed mailboxes.
Engineers on site across 7 Central Florida counties when a problem needs hands on the hardware.
Hardware chosen, built, and set up for the work your staff actually do, including on-premise AI workstations that keep your data inside your own network.
No. Onboarding starts by documenting what you already run. If something is out of support or putting data at risk, the Business Systems Audit lists it with a priority so you can plan the spend.
Windows and Mac computers, the servers your office runs, and the phones and tablets your staff use for work email. If you run something specialized, tell us on the first call.
Yes. Remote staff get the same help desk, monitoring, and protection as the office. We can also set up secure remote access to the files and systems they need.
